Legal
Accessibility
What has been done for accessibility on this website, and what has not. Effective 3 November 2026.
DigiD Ghana should be usable by everyone, including people who use a keyboard, a screen reader, magnification or a small screen. This is what is true today.
What has been done
- Pages use real headings, lists, landmarks, links and buttons, and a “Skip to the content” link comes first.
- Colours are chosen to meet the WCAG 2.x AA contrast ratios, and an automated test checks them.
- Focus is always visible, every control can be used with a keyboard, text can be enlarged, and the layout adapts to narrow screens without sideways scrolling.
- The phone menu opens and closes with a button, closes with the Escape key, and keeps focus inside while it is open.
- The background video is decorative, has no sound, starts muted, can be paused with a button, and does not play at all if your device is set to reduce motion or to save data. A still photograph is shown instead.
- Images that carry meaning have text descriptions; decorative ones are hidden from assistive technology.
- Every page is scanned automatically against WCAG 2.1 levels A and AA on every change, at desktop and phone widths. Such tools find only part of the real problems.
What has not been done
- No audit with screen readers, voice control or switch devices has taken place, so no conformance level is claimed.
- Only English is available.
- The DigiD Ghana app and the partner portal have not been tested with assistive technology either.
Tell us about a problem
Write to info@digidghana.com with the word “Accessibility” in the subject line and tell us the page and what went wrong. We will read it and tell you what we can do.